International Standards and Conformity Assessment for all electrical, electronic and related technologies

ISO/IEC JTC 1/SC 40

Standardization of IT Service Management and IT Governance

 
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ISO/IEC JTC 1/SC 40 Publications (1)

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ISO/IEC TR 20000-10:2013

Edition 1.0 (2013-10-30)

Information technology -- Service management -- Part 10: Concepts and terminology

EN, FR